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AfterWhy Greenacres Homeowners Choose CGI Windows & Doors
We provide Greenacres Cgi service for independent CGI windows and doors repair, installation, and maintenance throughout the area. Our technicians have rebuilt and restored hundreds of CGI units across Palm Beach County, including storm-impact retrofits on older concrete block homes. We know CGI’s frame welding, corner seals, and hinge systems well enough to diagnose problems without leaning on manufacturer support. If you need a fogged Sentinel casement reglazed or a Targa slider that finally opens with one hand, call (754) 339-0784 for a free estimate.
CGI is a Florida product line built for what this state throws at a house. The company manufactures impact-rated windows and doors designed specifically for hurricane zones, and Greenacres sits squarely in Palm Beach County’s wind-borne debris region. That means the CGI units on your home were engineered for 140 mph-plus design wind speeds, not just coastal salt spray. TruePane Windows & Doors is not affiliated with or authorized by CGI. We are an independent CGI service provider, which means our loyalty is to the homeowner and the opening, not to a manufacturer’s replacement schedule.
Why Trust TruePane Windows & Doors for Your CGI Windows & Doors?
Dale Kessler grew up off Jog Road in Greenacres and spent enough humid summers here to understand exactly why the right window seal is not optional. He trained in glazing and building construction at Palm Beach State College, where the instructors still talked about reading a rough opening before you touched a tape measure. Dale has been setting frames and hanging doors in Palm Beach County for going on two decades, and the work he is best known for is impact-rated installations that pass inspection the first time, not after a callback.
Our technicians work on CGI products every week. We know where the Sentinel casement hinge arms wear first, what Targa roller corrosion looks like before the door starts dragging, and how Estate double hung weatherstripping fails in Greenacres’ year-round humidity. That familiarity means we diagnose faster and repair with the right part the first time. Every job carries our Done Right Promise and The Keystone Standard: both manufacturer warranty layers registered in writing, durations stated, before the truck leaves the driveway. If the pane is not true, the job is not done.
Common CGI Windows & Doors Problems We Fix in Greenacres
- Cracked or fogged insulated glass in Sentinel casements. The original seals on first-generation Sentinel impact casements eventually break down, and Greenacres’ year-round humidity accelerates that failure. Once the seal goes, moisture gets between the panes and the glass fogs permanently. We swap the insulated glass unit and restore the original impact rating without replacing the whole frame.
- Sticking or misaligned rollers in Targa sliding glass doors. Targa sliders sit in tracks that collect sand, leaf debris, and corrosion from afternoon thunderstorms. The rollers seize, the door drags, and eventually the frame starts to bind. We replace the rollers, clean and re-silicone the track, and the door moves like it did when it was installed.
- Deteriorated weatherstripping on Estate double hungs. The Estate Collection uses compression weatherstripping that breaks down under South Florida’s UV intensity. When it fails, you feel air moving around the sash in July and your energy bill climbs. We replace the weatherstripping with the correct profile for the series and restore the seal.
- Impact glass lamination peeling at edges on older CGI storm units. Early-generation CGI impact glass sometimes delaminates at the edges after fifteen or more years, especially on western exposures that take full afternoon sun. This compromises the impact rating. We assess the extent of the delamination and recommend reglazing or full replacement based on what is safe.
- Failed sash locks and hinge arms on casement windows. Sentinel casements use a multi-point lock system and stainless hinge arms. The locks wear with daily use, and the hinge arms corrode in humid air if the original finish was scratched during installation. We carry OEM-compatible replacements for both.
Last week our crew pulled a corroded Targa sliding glass door in a Greenacres patio, replaced both rollers and the bug seal, and re-siliconed the track. The door now glides with one hand and seals out afternoon storms. On another job we swapped fogged glass in a Sentinel casement and restored the original impact rating without replacing the whole frame. That is what done right looks like.
CGI Parts & Our Repair-vs-Replace Approach
We prioritize direct OEM CGI replacement parts: sash locks, hinge arms, rollers, and weatherstripping. OEM parts maintain the original fit and keep the unit performing the way the manufacturer intended. When a CGI series is discontinued and OEM is no longer available, we source high-grade aftermarket equivalents and tell you exactly what you are getting before we install it.
The repair-vs-replace decision comes down to three things: the condition of the frame, the availability of the part, and the age of the glass. A corroded Targa roller is a repair. A Sentinel casement with delaminating impact glass and a warped frame is a replacement. We will put the numbers on paper for both options and let you decide. A square deal means no pressure and no surprise line items. Call (754) 339-0784 to schedule a diagnosis.
Our CGI Service Process - Step by Step
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Diagnosis. We inspect the unit, measure the opening twice, and identify the failure point: seal rot, roller corrosion, hinge wear, weatherstripping breakdown, or frame movement. We check the track, the reveal, and the rough opening the way Dale was taught at Palm Beach State College: read the opening before you trust the tape measure.
- 2
Repair or install. For repairs, we install the correct OEM or high-grade aftermarket part and test the operation. For full replacements, we remove the old unit, inspect the rough opening for water damage or settled framing, flash and square the opening, and set the new window or door true before fastening.
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Test. Every window and door gets cycled, sealed, and checked for square. Impact units get their lamination and frame welds inspected. We do not leave until the operation is smooth and the seal is tight.
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Warranty. We register both manufacturer warranty layers in writing before the truck leaves the driveway. The Done Right Promise covers our workmanship with no paperwork fights and no arguing. We stand behind it.
CGI Products We Service & Install in Greenacres
We service the full CGI product range found on Greenacres homes, including CGI Sentinel Series Impact Casement Windows, CGI Estate Collection Single and Double Hung Windows, CGI Targa Series Sliding Glass Doors, and CGI Classic Series Fixed and Picture Windows. For Window Installation services and full frame replacements, we quote the exact model line that fits your opening and your wind zone requirement. We keep common CGI parts in local stock for faster turnaround on repairs: Targa rollers, Sentinel hinge arms, Estate weatherstripping profiles, and sash locks. Hurricane impact windows, full frame replacement, and wind mitigation and code compliance are the three services we perform most often on CGI products in Greenacres.
We Also Service These Brands
While we have extensive experience with CGI products, we are not a single-brand shop. TruePane Windows & Doors is an authorized installer for more than a dozen manufacturer lines, including, and PGT. If you are weighing a CGI repair against a PGT replacement or comparing Andersen quotes against CGI pricing, we will put the numbers side by side on paper so you can see exactly what you are buying.
FAQs - CGI Windows & Doors Service in Greenacres
No, we are an independent CGI service provider, not a CGI-authorized dealer or warranty station. That independence means we recommend what is right for your opening, not what the manufacturer’s program requires. Our technicians have years of hands-on experience with CGI frame welding, corner seals, and hinge systems, and we service CGI products every week across Palm Beach County.
We use direct OEM CGI replacement parts whenever they are available: sash locks, hinge arms, rollers, and weatherstripping. When a series is discontinued and OEM is no longer available, we source high-grade aftermarket equivalents and tell you exactly what we are installing before the work is done. We never hide the parts origin on the invoice.
Most CGI repairs are completed in a single visit. A Targa roller replacement or Sentinel hinge arm swap usually takes an hour or two. A fogged glass unit in a Sentinel casement typically takes one visit to measure and a second to install the reglazed sash, depending on glass availability. Full frame replacements take one to two days for a standard opening. Call (754) 339-0784 for a timeline on your specific job.
We service and install the CGI Sentinel Series Impact Casement Windows, CGI Estate Collection Single and Double Hung Windows, CGI Targa Series Sliding Glass Doors, and CGI Classic Series Fixed and Picture Windows. If you have an older first-generation CGI storm unit or a newer model, we can assess and service it. Call (754) 339-0784 with your model number and we will confirm coverage.
Repairs using OEM parts typically preserve the remaining manufacturer warranty on the unit. Aftermarket parts may affect coverage on the specific component replaced, and we will tell you that before we install anything. We register both manufacturer warranty layers in writing on every full installation, with durations stated, so there is no question about what is covered and for how long.
CGI repair pricing in Greenacres depends on the failure. Targa roller replacements typically run $180 to $340 per door. Sentinel casement reglazing for a fogged unit runs $350 to $700 per sash depending on size and glass type. Estate weatherstripping replacement runs $90 to $180 per window. Full CGI replacement windows in Greenacres start around $1,200 to $1,800 per opening installed. Call (754) 339-0784 for an exact quote on your unit. Estimates are free.
Yes, in most cases we can retrofit older CGI openings to meet current Palm Beach County wind-borne debris requirements, provided the existing frame is structurally sound and the rough opening is square. Greenacres falls outside Miami-Dade and Broward’s High Velocity Hurricane Zone, so CGI units must carry Florida Product Approval ratings for PBC’s design wind speeds, not HVHZ certification. We verify the product approval before we quote.
The most common cause on Targa sliders in Greenacres is roller corrosion from track debris and humidity. The roller bearings seize, the door drags on the track, and no amount of cleaning fixes it because the rolling surface itself is shot. We replace the rollers, clean and re-silicone the track, and the door glides with one hand again. Call (754) 339-0784 to schedule a roller replacement.
Yes, in most Sentinel casements we can replace the insulated glass unit without replacing the frame. The fog means the seal has failed and moisture has entered between the panes. We remove the sash, replace the glass unit, and restore the original impact rating. Call (754) 339-0784 for a glass replacement quote on your casement window.
That depends on the frame condition, the age of the glass, and whether the unit still meets current Florida Product Approval ratings for Greenacres. A fogged Sentinel casement with a sound frame is usually worth reglazing. A first-generation unit with delaminating impact glass and a warped frame is usually a replacement. We will put both options on paper with pricing and let you decide. Call (754) 339-0784 for an honest assessment.
Book Your CGI Service in Greenacres, FL
If your CGI windows or doors need work, call TruePane Windows & Doors at (754) 339-0784. We serve Greenacres and the surrounding Palm Beach County communities with CGI repair, reglazing, roller replacement, and full impact-rated installations. A live person answers the phone 24 hours a day, 7 days a week. If it is not right in the opening, it will not be right in ten years. We will be there when we say.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Greenacres and Palm Beach County since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.