Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Sliding glass doors
Impact garage doorsPGTCGI
Before
After
Before
After
Before
AfterCGI Sliding & Patio Doors: The Greenacres Owner’s Guide
If you have a CGI sliding or patio door with a roller that’s ground down, a track that’s warped, or a latch that no longer catches, we stock the parts to fix it and we install them the same week in most cases. In Greenacres, expect to pay between $180 and $650 for a professional sliding door part replacement depending on what failed, and $900 to $2,400 if the door panel itself needs to be swapped for a new CGI-compatible unit.
Most Greenacres homeowners discover the problem the way you just did. The door starts dragging in July, then one morning it won’t budge at all. Or the lock engages but the door still rattles during an afternoon storm. The part is rarely mysterious. What matters is matching it to the exact CGI series you have, because the wrong roller or interlock will bind the door and chew through the new part in a season.
Which CGI Models This Applies To
CGI builds sliding and patio doors under a handful of series lines common across South Florida. The ones we service most often in Greenacres are the CGI Estate Collection, the CGI Sentry line, and the commercial-grade CGI 900 Series. Each series uses different roller assemblies, track profiles, and interlock geometries, so the first thing we do on any service call is pull the door ID sticker or stamp from the top rail or the hinge-side jamb and match the part number.
One thing that catches Greenacres homeowners off guard: CGI rollers are not universal. A Sentry roller will not seat correctly in an Estate track, and forcing it will scratch the anodized finish and bind the door. We carry OEM CGI parts and a short list of aftermarket equivalents we trust. The aftermarket rollers we use are stainless-steel housed with sealed bearings, and they typically outlast the originals in humid, salty air. For weatherstripping and interlock brushes, we use OEM whenever CGI still stocks the profile, because the aftermarket versions rarely match the compression spec.
TruePane Windows & Doors is an independent service provider. We are not affiliated with CGI, but we work on their doors every week and we know which parts fit which years.
Signs Your CGI Sliding & Patio Door Is Failing
- The door drags or requires a shoulder to move. Rollers wear flat over time and the door rides lower on the track. The fix is usually a roller swap, but if you wait, the track gets grooved and the repair cost climbs.
- The lock engages but the door rattles. The interlock or the weatherstripping has compressed or cracked. On CGI doors in Greenacres, the afternoon storms and direct sun do this faster than the manufacturer’s coastal testing suggests.
- You can see daylight at the top or bottom corner. The door has settled or the track has deflected. It is not always the part you can see; sometimes the threshold has pulled away from the slab.
- The door lifts up when you slide it open. That lift is a failed roller bearing. A door that lifts is already grinding the track, and continued use turns a $200 roller job into a $500 track replacement.
- Water puddles inside after heavy rain. The sill gasket or the sweep has failed. This is the one we hear about most in Greenacres after a summer downpour, and it is the cheapest part to replace if you catch it early.
Replacement Cost & What’s Included
Here is what we charge for the common CGI sliding and patio door parts in Greenacres, installed:
- Roller replacement (set of 4): $180-$320
- Track repair or splice: $250-$450
- Interlock and weatherstripping kit: $160-$280
- Latch and handle set (CGI Estate or Sentry): $140-$260
- Full panel replacement (CGI-compatible impact-rated): $900-$2,400
The range is driven by the series, the age of the door, and whether the track has been damaged by running on flat rollers. Every quote is a written line-item breakdown before we start, and both the part and the labor are covered under our Done Right Promise. If it is not right, we make it right. No paperwork fight, no fine print.
DIY or Call Us?
You can safely check the ID sticker, take photos of the failed part, and feel along the bottom track for a burr or a flat spot. That helps us know what to bring. What you should not do is pull the door panel off the track to replace rollers yourself. A CGI impact door panel in Greenacres runs 180 to 250 pounds, and once it is out of the frame, it tends to fall. The bottom rollers on these doors are under the full weight of the glass, and swapping them requires lifting and tilting the panel with a second person and the right padding underneath. We have taken calls from homeowners who tried it with a floor jack and a prayer, and the result was a cracked corner and a door that never slid right again.
If you are not sure what failed, call us at (754) 339-0784. We will ask a few questions, help you read the ID sticker, and tell you over the phone whether it is a part we carry on the truck. If it is, we can usually have you back to sliding the same visit.
FAQs
Plan on 6 to 10 years for original CGI rollers in our climate. Salt air, afternoon downpours, and the fine sand that blows into tracks shorten that. We have replaced them at 4 years on doors that face the lake and at 15 years on doors that never get opened. When the door starts to drag, the rollers are telling you something.
Roller assemblies and latch sets are replacement parts, not repairable ones. Tracks can sometimes be spliced rather than replaced, especially if the wear is isolated to one section. Weatherstripping is always replaced, never patched. Call (754) 339-0784 and we will tell you honestly which one applies to your door.
Rollers, weatherstripping, and latch work take 45 minutes to 2 hours. A full panel replacement takes a half day and we schedule it so the opening is never left unsecured overnight. Most Greenacres jobs are done in one visit, which means no second appointment left hanging.
We stock common CGI Estate and Sentry rollers, interlock kits, handles, and weatherstripping on the truck. Less common parts, including full CGI-compatible impact panels, are ordered to spec and placed with one to two weeks of lead time. If you need a part we do not stock, we tell you that on the phone before we schedule anything.
When Dale Kessler started out, his father taught him to read a rough opening before touching a tape measure. The same rule applies to a sliding door: if it is not right in the opening, it will not be right in ten years. That is why we measure every door twice, match the part to the series, and register the warranty before the truck leaves your driveway in Greenacres.
If your CGI sliding or patio door is dragging, rattling, or leaking, call (754) 339-0784 for a free estimate. A live person answers, and we will have a technician out to Greenacres with the right part the first time.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Greenacres and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.